Our Process
From your initial complimentary consultation to the finishing touches of your project, we take pride in delivering an exceptional customer experience at every step.
Embarking on a home renovation project demands a significant investment of time. By entrusting us to guide you through this journey, we commit to working closely with you to grasp your requirements and preferences. This collaborative approach ensures that your completed project not only meets but surpasses your expectations, a bespoke service that the larger kitchen retail outlets struggle to provide.
With a wealth of knowledge and a track record of nearly 40 years, coupled with our genuine passion for interiors, your project becomes our project. We very much look forward to the opportunity to collaborate with you, creating a truly inspiring living space that reflects your vision.
Initial Complimentary Consultation
We extend a warm invitation for you to visit our Byfleet Village Showroom, where we offer an initial complimentary consultation. This visit not only allows you to appreciate the quality of our furniture but also provides us with the opportunity to find our more about your project.
Presentations
In the comfort of our showroom, we can discuss your preferences regarding appliances, furniture, styles, colour palettes, and more. This personalised conversation ensures a thorough understanding of your vision. During your initial consultation with us, we will provide you with a preliminary budget guideline to enable you to make an informed decision if you would like to commission Vita Nova Interiors for a tailored design. This upfront insight into the investment required for your project give you the ability to move forward with confidence.
Order Placement
Once your design reaches its final form and you have approved our detailed quotation, we will request a deposit to secure your installation date. To ensure a seamless process, we provide a comprehensive payment schedule and a detailed itinerary outlining the delivery dates for your furniture, appliances, and work surfaces. This schedule is carefully aligned with your installation timeline.
Rest assured, our dedicated in-house delivery team will handle the transportation of your items, ensuring a smooth and reliable delivery experience.
Installation
Our dedicated installation team, is overseen personally by Graham Cross, ensuring meticulous oversight throughout the entire process. Graham personally conducts multiple site visits during the installation of your kitchen furniture, overseeing the template and installation of worktops and glass splashbacks (if required). Once the worktops are expertly fitted, our installation team returns to handle the final plumbing and electrical connections.
We take pride in professionally capturing the essence of our completed projects. If you’re happy to allow us to photograph your stunning new Kitchen, Bedroom, or Home Office, we would be delighted to do so. Following the photoshoot, we’ll happily provide you with the complete set of digital images.
Take the time to read the client testimonials featured on our portfolio pages, you’ll discover the confidence our clients have in recommending us to their friends, family, and colleagues. As an independent family business, our reputation means everything to us, and we pride ourselves in delivering not only an outstanding customer experience but also a very personal one.
We look forward to the opportunity of working with you to change the way you live.
