Meeting recently with a group of local business owners, on the agenda was for each of us to come up with 6 reasons why clients should pick our business over our competitors.
It really was a great exercise to do as it made us all realise that although we know this is what is at the heart of our business, we need to share this with you:
- WE CARE: Your project is our project and as a small independent family business we want to complete our working relationship with you knowing that we’ve exceeded your expectations. Our reputations for delivering an outstanding customer service is extremely important to us.
- KNOWLEDGE & EXPERIENCE: Our knowledge and experience has been built up over 3 decades of working in the industry. This is invaluable in us being able to advise and guide you to ensure you make the right decisions for your renovation project.
- FRIENDLY & APPROACHABLE: As husband and wife team, we genuinely enjoy building relationships with our clients. Relaxed, informal meetings in the showroom over coffee and home-made treats are how we like to work with you.
- HONEST & TRUSTWORTHY: We will not promise something to you that we don’t think will work properly or that won’t look right. It’s about having open and honest conversations throughout the consultation and design period with you. This means that when we get to the installation stage, there are never any nasty surprises.
- PERSONAL ATTENTION: We are with you every step of the way. From your initial visit to the showroom, through the design stage, the quotation stage and right the way through until project completion.
- PRODUCT RANGES: We offer an extensive range of furniture styles, door styles and colour palettes. An endless choice that provides you with a quality of product to enjoy in your home for many years to come.
As we offer a very personal level of service, we can be on site or in a client consultation, so we do ask you to contact us to make a time for a showroom visit or initial consultation with us. We would hate not to be ready to welcome you into our Byfleet Village Showroom and to hear more about your planned kitchen renovation project.
